Refund Policy

Before making a payment, the User has the opportunity to review the Quest description, device requirements and terms of use, and to complete the free part. Payment provides access to the remaining digital content of the Quest. Before payment, the User expressly consents to the supply of digital content beginning before the expiry of the statutory withdrawal period and acknowledges that, once the supply of such content begins, the right of withdrawal is lost where provided by applicable law.

The supply of digital content begins after payment has been confirmed, the required Quest materials have been successfully downloaded to the User's device, and access to the Quest has been granted. Once the supply of digital content has begun, refunds due to a change of mind are available only where required by applicable law or by the rules of the payment service.

If paid access was not provided due to a technical error or malfunction of the Service, the User may contact support@legendsof.city. The Service will either resolve the issue or assist with obtaining a refund through the payment service.

Payments are processed by a third-party payment service, which may act as the seller of record for the payment transaction (Merchant of Record). Refunds are processed subject to the rules of the relevant payment service and the mandatory requirements of applicable law. This Policy does not limit any consumer rights that cannot be restricted by contract.